I’ve attached the stack trace and the output with the bugfonts set to true.įrom what I can tell, it seems to be due to a call to tScene during the app startup process. We got the customer to enable font debug by running bugfonts=true. One user resolved the issue by 'Restoring Standard Fonts' in the Font Book application. Interestingly both users seemed to have Microsoft Office fonts installed. The users have seen this issue when using both Mac OS X 10.10 and 10.9.5.
This seems to occur on the Mac when they have updated to java 8u25 from java 7.
Unfortunately we can't reproduce this bug locally but we have had various customer reports of our app not starting due to a NULL pointer exception in .MacFontFinder.populateFontFileNameMap(MacFontFinder.java:99).
